2 Jobs Found

Medvarsity
Medvarsity

Call Quality Analyst

1 year ago Walkin Date: 27-28th Jun 2023 Experience:  3-6 years   Hyderabad
Call Quality AnalystMedvarsityAnalyse /Audit Calls to identify the areas of Improvement which did not meet the predefined performance standards of Medvarsity.Provides Structured...
DBS Mintek
DBS Mintek

Training and Quality Manager

1 year ago Walkin Date: 25th May 2023 - 2nd Jun 2023 Experience:  1-6 years   Pune
Telecom & BPO experience as a T&Q Lead is must required.Be able to manage a team of QA and trainers Team.Excellent knowledge of quality tools, sampling methodology, correla...

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other education training call quality root cause analysis qc tools pareto analysis 7qc root cause call monitoring call audit feedback call calibration quality analysis six sigma quality process training bpo operations soft skills training tni telecom